Responsible Gambling at PlayZilla

Responsible Gambling at PlayZilla Australia

Gambling can be an entertaining and enjoyable pastime, but it is important to engage responsibly. At PlayZilla Australia, we are committed to providing a safe and responsible gaming environment for all our players. We understand that some individuals may face challenges in managing their gambling activities, which is why we offer a range of tools and support to help you keep control. Remember, you must be 18 or older to participate in our gaming activities. If you need assistance, the Gambling Help Online is available at 1800 858 858 or visit gamblinghelponline.org.au.

Recognising Problem Gambling

Understanding the signs of problem gambling is a crucial step in maintaining a healthy relationship with gaming. Gambling should never interfere with your personal relationships, work, or financial wellbeing. Here are some signs that may indicate a gambling problem:

• Spending more money and time on gambling than intended.
• Borrowing money or selling assets to fund gambling activities.
• Neglecting responsibilities at work, home, or school due to gambling.
• Experiencing feelings of anxiety, stress, or depression as a result of gambling.
• Gambling as a way to escape from problems or relieve negative feelings.
• Trying unsuccessfully to cut back or stop gambling.

If you recognise any of these signs in yourself or someone else, it is important to seek help sooner rather than later. Professional guidance and support are available 24/7 through Gambling Help Online.

Safer Gambling Tools

To support responsible gaming, PlayZilla Australia offers a range of tools to help you manage your gambling activities. These can be tailored to your individual needs to ensure that you stay in control:

Deposit Limits

Setting deposit limits allows you to control how much money you can add to your gaming account over a specified period. By setting daily, weekly, or monthly limits, you can manage your budget effectively and prevent overspending.

Loss Limits

Loss limits are another practical tool to keep your gambling within safe boundaries. You can determine the maximum amount of money you are willing to lose within a set timeframe. Once this limit is reached, you will not be able to continue playing, helping you avoid excessive losses.

Time Limits

Keeping track of time spent on gambling activities is essential to ensure a balanced lifestyle. Time limits allow you to set a maximum duration for your playing sessions. Once you reach your time limit, you will be notified and encouraged to take a break.

Reality Checks

Reality checks are alerts that pop up at intervals during your gaming session to remind you how long you have been playing. These reminders help you to stay aware of time, encouraging responsible play and healthy gaming habits.

Self-Exclusion

Self-exclusion is an option for players who feel they need a break from gambling. You can choose to temporarily or permanently exclude yourself from accessing your PlayZilla account. During the self-exclusion period, our system will automatically restrict your access, ensuring you take the necessary time away from gaming.

How to Access Support

If you need support or wish to take advantage of any of our gambling management tools, please head to the responsible gaming section in your account settings. Alternatively, our customer support team is available to assist you with the setup or modification of any of these options.

For additional assistance, the Gambling Help Online is a valuable resource that offers free, confidential support to Australians affected by gambling. You can access a range of services including counselling, information, and referrals by calling 1800 858 858 or visiting gamblinghelponline.org.au.

Helpful Tips for Playing Responsibly

Aside from using the tools and resources available, adopting healthy gaming habits can significantly reduce the risk of problem gambling. Consider the following tips for responsible play:

• Only gamble with money you can afford to lose.
• Set a budget and stick to it, regardless of wins or losses.
• Avoid chasing losses, which can lead to bigger financial troubles.
• Schedule gambling times and ensure you prioritise other life commitments.
• Stay informed about the risks associated with gambling.
• Remember that gambling is not a way to make money or solve financial problems.

Understanding the Self-Exclusion Process

Taking a break from gambling through self-exclusion can be a proactive step if gambling becomes overwhelming. At PlayZilla Australia, we make this process straightforward. You can initiate a self-exclusion by accessing your account settings and selecting the option that best suits your needs. Once activated, you will receive a confirmation detailing the terms of your exclusion, and your account will be locked for the chosen duration. Remember, you can always seek advice from our customer support team to understand the implications fully before making this decision.

Financial Management and Gambling

Sound financial management plays a vital role in responsible gambling. Recognising the impact of gambling on your finances and maintaining transparency with yourself and loved ones about your gambling activities is crucial. Creating and adhering to a strict gambling budget is a practical measure you can employ. Consider keeping a journal of your gambling sessions, noting down amounts wagered, lost, or won, to help maintain perspective on your gambling habits. This awareness can prevent gambling from becoming a financial burden.

Community and Support Networks

Engaged communities and support networks can provide the social backing needed for individuals wishing to curb gambling habits. Participation in forums and networks where experiences and strategies are shared can be empowering. Surrounding yourself with supportive friends or family who respect your gaming choices but encourage moderation can bolster responsible gaming practices. Remember, having someone to talk to who understands your concerns can make a significant difference in maintaining healthy gaming behaviour.

Our Commitment

PlayZilla Australia is dedicated to promoting responsible gambling and providing a secure environment for all our players. We encourage everyone to play safely and enjoy gaming as a recreational activity. Regular updates of our responsible gambling measures and practices ensure that we remain committed to your wellbeing.

While we strive to support responsible gambling, it is essential that players remain proactive about their own gaming habits. By taking precautions and seeking assistance when needed, you can ensure that gambling remains a fun and positive experience.

Legal Information

Please be aware that you must be 18 years or older to participate in any gambling activity on PlayZilla Australia. We strictly enforce this age limit and reserve the right to request age verification from any player. Breaches of this policy can result in account suspension or closure.

We urge all players to understand the risks associated with gambling and to seek help if they suspect a problem. Our commitment to responsible gaming is unwavering and we are here to support our community with the necessary resources and tools.

If you have any questions about our responsible gambling policies or require additional support, please contact our dedicated customer service team. Remember, gambling should be enjoyable and entertaining, but if it ever becomes a problem, help is just a call or click away.

T&Cs apply, and offers are subject to change. Always gamble responsibly.